Term & conditions

Terms & Conditions – Modista Trends

Welcome to Modista Trends. By accessing or using our website and placing an order with us, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

Modista Trends reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

By continuing to use our website after changes are posted, you agree to the updated terms.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, slight differences in product color or appearance may occur due to screen settings, lighting, photography, or manufacturing variations.

We reserve the right to correct errors, update product information, or change product availability at any time.

3. Product Availability

All products are subject to availability.

If an ordered product becomes unavailable after your order has been placed, we may contact you regarding an alternative, cancellation, or applicable refund.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors or inaccuracies. If an incorrect price has been displayed and an order has been placed at that price, we may contact you before processing the order.

5. Orders

When you place an order, you agree to provide accurate and complete information, including your name, phone number, billing information, and delivery address.

We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of suspected fraud, incorrect information, product availability issues, or pricing errors.

6. Payment

Customers are responsible for providing accurate payment and billing information.

Orders may be subject to payment verification before being processed.

For Cash on Delivery orders, customers agree to accept and pay for the order when it is delivered.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on location, courier availability, weather, public holidays, and other circumstances beyond our control.

Customers are responsible for providing an accurate delivery address and reachable contact number.

Please refer to our Shipping Policy for additional information regarding delivery and shipping.

8. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to our Refund & Return Policy.

Customers are responsible for reviewing the return conditions before placing an order.

Certain products, including hygiene-sensitive items, sale items, and clearance products, may not be eligible for return or exchange unless they are damaged, defective, or incorrectly delivered.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, incomplete, or incorrect product, you must contact us within the timeframe specified in our Refund & Return Policy.

An unboxing video may be required to verify claims involving damaged, missing, or incorrect products.

10. Website Use

You agree to use the Modista Trends website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Copy, reproduce, or distribute website content without permission.
  • Interfere with the operation or security of the website.
  • Use automated systems to collect website content without authorization.

11. Intellectual Property

All content on the Modista Trends website, including logos, text, product images, graphics, designs, photographs, and other materials, belongs to Modista Trends or its respective content owners.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, or other service providers.

Your use of third-party services may also be subject to their own terms and policies.

Modista Trends is not responsible for the policies, availability, or actions of third-party services.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Limitation of Liability

Modista Trends will make reasonable efforts to maintain the availability and accuracy of the website.

However, we are not responsible for losses or delays resulting from circumstances beyond our reasonable control, including courier delays, technical issues, natural events, internet disruptions, or third-party service failures.

15. Fraud Prevention

We reserve the right to cancel or refuse orders where we reasonably suspect fraudulent activity, unauthorized transactions, misuse of promotional offers, or other suspicious activity.

16. Changes to These Terms

Modista Trends may update these Terms & Conditions from time to time.

Any changes will become effective when posted on this page. You are encouraged to review this page periodically.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@modistatrends.pk